Tracking is 100% automatic but sometimes it can fail due to technical reasons.
If your cashback was not tracked, checking the following can help:
1. Minimum 48 hours have passed since you made the purchase. Sometimes stores can take upto 48 hrs. to track. Note: 7 days should have passed in case of Amazon.
2. You completed the purchase in the same session after clicking out of Coupondunia
3. You did not use any other widget or comparison site after getting redirected from CouponDunia.
4. You did not use an ad-blocker.
If you think you have done everything right, please click here to file a Missing Cashback Claim for the transaction which was Not Tracked.
Note: Merchants accept claims for cashback not tracked cases only till 7th of the next month from the purchase date.
For eg. you made a purchase i Nov, you can file a Not Tracked claim till 7th Dec
Recommendation:
Mobile Users: Use the CouponDunia Android App for improved tracking.
Desktop Users: If you install the Shopping Assistant Chrome Browser Extension, it shows you a popup confirming "Cashback Activated" - This is a great way to confirm that your session is eligible for cashback.
Did you know? Users who use our assistant have a 65% lower complaint rate than other users!
It can take upto 48 hours for CD Cashback to get tracked. In case your transaction was not tracked even after 48 hours, please click here and file a Missing Cashback Claim for the transaction which was Not Tracked. Please note, merchants accept claims for cashback not tracked cases only till 7th of the subsequent month from the purchase date.